How JS Mobile Mechanic handles enquiry information.

This policy explains what information may be collected when you contact JS Mobile Mechanic and how it is used to respond to enquiries, quotes and appointments.

Privacy information

Information you provide

When you request a quote or contact JS Mobile Mechanic, you may provide your name, phone number, email address, vehicle details, registration, location, service required and message.

How information is used

Your information is used to respond to enquiries, prepare quotes, arrange appointments, identify suitable parts, provide mobile mechanic services and keep practical service records.

Sharing information

Information is only shared where needed to handle your enquiry or appointment, such as with parts suppliers, payment providers, professional advisers or where required by law.

Retention

Enquiry and service information is kept only for as long as needed for customer service, business records, accounting, warranty, safety or legal purposes.

Your rights

You can ask to access, correct or delete personal information, object to certain uses, restrict processing or raise a concern. You can also contact the UK Information Commissioner's Office.